FAQ
Frequently Asked Questions
1. How do I use Elixer+ Glowing Citrus Orange Peel Powder?
Mix the required quantity with rose water, plain water, or aloe vera gel to form a smooth paste.
Apply evenly to cleansed skin, leave for 10–15 minutes, then rinse thoroughly.
2. How often should I use it?
For best results, use 2–3 times per week.
Overuse is not recommended.
3. When can I expect visible results?
Results vary depending on individual skin type and consistency of use.
Some users notice improvement within a few uses, while others may require longer consistent application.
4. Is it suitable for all skin types?
Elixer+ is suitable for most skin types.
We strongly recommend a patch test before first use.
5. Can it help with acne marks and tanning?
Our orange peel powder is designed to support skin brightening, oil control, and overall skin clarity.
Individual results may vary.
6. Do you offer refunds?
Refunds are only available for verified eligible cases as outlined in our Refund Policy.
7. How long does delivery take?
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Tier 2 / Tier 3 Cities: 5–10 business days
- Remote Areas: 7–15 business days
8. How do I raise a return or replacement request?
Email us within 48 hours of delivery at:
Include your order number, photos, and unboxing video.
9. Is Cash on Delivery available?
Yes, COD is available for selected pin codes.
10. How can I contact Elixer Plus support?
Email:
help.elixerplus@gmail.com
Expected response time: 24–48 business hours